Terms of Use

Terms of Use (ToU)

Gold & Crystal Website
Effective as of: March 2026

These Terms of Use (hereinafter “ToU”) are intended to define the conditions of access to and use of the website dedicated to the Gold & Crystal game (hereinafter the “Site”).

Any use of the Site implies full and unconditional acceptance of these ToU.

Article 1 — Legal Notice

The Site is published by:

UNSOLVED
SAS with a share capital of €1,000
Paris Trade and Companies Register No. 912025145

Registered office:
1 rue Marguerin
75014 Paris – France

Email: contact@unsolvedhunts.com

Publication Director: Simon Couasse

The Site is hosted by Shopify.

Article 2 — Access to the Site

The Site allows users to:

  • Access information related to the Gold & Crystal game
  • Purchase participation boxes for the game
  • Access game-related content

The Site is accessible free of charge to any user with Internet access.

All costs related to accessing the Site (Internet connection, hardware, software, etc.) are borne by the user.

UNSOLVED strives to provide access to the Site 24/7 but cannot be held liable for interruptions due to maintenance or force majeure events.

Article 3 — Personal Data

The Site may collect certain personal data.

This data is processed in accordance with the Site’s Privacy Policy and applicable regulations, including:

  • The French Data Protection Act
  • The General Data Protection Regulation (GDPR)

Users have the following rights:

  • Right of access
  • Right to rectification
  • Right to deletion
  • Right to object

These rights may be exercised:

Article 4 — Intellectual Property

All elements present on the Site (texts, visuals, graphics, logos, videos, game concept, puzzles, etc.) are protected by intellectual property law.

They are the exclusive property of UNSOLVED, unless otherwise stated.

Any reproduction, representation, modification, or use, in whole or in part, is prohibited without prior written authorization from UNSOLVED.

Any unauthorized use may constitute infringement under intellectual property law.

Article 5 — Liability

The information provided on the Site is for informational purposes only.

UNSOLVED does not guarantee the accuracy, completeness, or timeliness of the information available on the Site.

The company shall not be held liable for:

  • Any errors or omissions
  • Damage resulting from the use of the Site
  • Viruses or technical malfunctions related to Site usage
  • The use made by users of the information provided

UNSOLVED shall not be liable in the event of force majeure or circumstances beyond its control.

Article 6 — Hyperlinks

The Site may contain links to other websites.

UNSOLVED has no control over these sites and disclaims all responsibility for their content.

Article 7 — Cookies

While browsing the Site, cookies may be installed on the user’s device.

These cookies are used in particular to:

  • Improve user experience
  • Analyze site traffic

Users may configure their browser to refuse or delete cookies.

However, refusing certain cookies may limit access to some features of the Site.

Article 8 — Modification of the ToU

UNSOLVED reserves the right to modify these ToU at any time.

The new terms will apply as soon as they are published on the Site.

Article 9 — Applicable Law and Jurisdiction

These ToU are governed by French law.

In the event of a dispute and failing an amicable resolution, the French courts shall have exclusive jurisdiction.